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Damaged Order
If for some reason your product was damaged in transit, please do the following: Take an inventory of the order to make sure nothing is missing ( and / or) see what exactly has been damaged Take a picture of the broken Item - the box - and the ...
Order Acknowledge Process
We do our best to keep all the customers informed so here is what you need to know and some tricks to make sure the order was placed correctly. Once you submit your order the next page will be a order confirmation page and you will receive a order ...
When Will Your Order Ship?
Now that you know the product is in stock with no backorders possible which not many companies can advertise and you have completed your order and received the confirmation email stating we have received your order, when will we do our part and ship ...
How to Order a Factory Direct Special Order Helmet
How to order a Factory Direct Special Order Helmet: The helmets listed in the special order section of our website are non included in our physical on hand inventory but can be ordered and shipped directly from the Bell warehouse located in Florida. ...
Can I Add Something to My Order After Its Placed
In most cases yes, if its an order placed after hours you can place another order with the option during checkout - add to previous order and put the previous order number in the comment section. If its during normal business hours I would suggest ...