Order Complications and Returns
Return Policy and Directions
In the event that you want to return an item that you do not want or need, please click here to submit a ticket and we will issue you a RMA number, make sure you put Returns in the subject box. Once you receive the RMA number, box the part back up ...
Lost or Missing Package
In the occasion that you have checked the tracking number and there seems to be more than a days delay where it is sitting in a terminal or if you see a box that was delivered but you can't find it, here is what we suggest: For a late box that may be ...
Incorrect Product or Missing Product From Your Order
We do our best to check and double check to make sure that there are no mistakes made in the fulfillment process, but things can still happen, so if you received an incorrect part in your order or are missing an item, this is what you do: Take a ...
Defective Items
If you find that a item in your order contains a factory defect not related to any damage occurred in shipping, please do the following: Take a picture of the item and the defect Take a picture of the packing slip with all of your information Click ...
Damaged Order
If for some reason your product was damaged in transit, please do the following: Take an inventory of the order to make sure nothing is missing ( and / or) see what exactly has been damaged Take a picture of the broken Item - the box - and the ...